Frequntly asked questions
Vortex ATV Rental is located in Cottonwood, Arizona. We are neighbors with Sedona, Jerome, and Campe Verde. Our physical address is 551 N. Main St. Cottonwood, Arizona 86326. The OHV trails are 2-3 miles away no matter which direction you leave the parking lot, and we connect with the same trails as all the Sedona companies use while also having access to more secluded and variety of terrain.
Majority of customers go on the connecting trails between Sedona and Cottonwood in the Coconino National Forest. Additional options are Mingus Mountain in Prescott National Forest and other areas within the Verde Valley. There are plenty of trail options for all types of riders, experienced or not. We connect with the same trails as all the Sedona rental companies, while also having access to a wider variety of trails in which are know to be more secluded. See more about routes and some of the trails we offer here.
The primary person booking and driving must be 21 years or older with a valid driver’s license. Anyone 18-21 with a valid license can drive in accordance with an adult 21 or older in the vehicle.
No, there is no age limit. Children, even in their car seats, can fit into the vehicle with their own seatbelt. We have had infants only a couple months old ride with us and surprisingly sleep nicely on the trails. We have also had people over the age of 70 ride comfortably with us at Vortex ATV Rental.
Vortex ATV Rental does not run or hold a security deposit for your rental. As long as you go out on the trails and do not cause any damage to the vehicle, you will not be charged the security deposit. We do have to hold a card on file in the event the vehicle comes back damaged, in which we have to run the credit card on file for $2500 until damages are fully accessed.
Yes, all our ATV rentals are automatic and easy to drive. We offer a variety of trail options ranging from beginner and scenic routes to more advanced, rock crawling routes. Regardless, there is riding available for all types of drivers and passengers.
We offer top-of-the-line 2023 and 2024 Yamaha two seater, four seater, and six seater side-by-sides. Our exact models we offer are Yamaha Wolverine 850 X2 R-Spec, Yamaha Wolverine 850 X4 R-Spec, Yamaha Wolverine RMAX 1000 X4, and Yamaha Viking VI.
We definitely suggest a reservation so that you get exactly what you want when you rent with us. A reservation also helps us make sure we have everything prepared before you arrive. This includes but is not limited to your vehicle reserved, paperwork, fuel, cooler with ice packs ready to go.
You are more than welcome to walk-in as well as call-in for a same-day reservation. We ask you to keep in mind we may have limited availability or longer wait times to ensure that people who have reservations are taken care of. Our staff will do their best to get you in and out as quickly as possible if you decide to ride. This is one of our most common frequently asked questions.
Yes, we offer 10% off 4-hour rentals or longer for any veterans, first responders, returning customers all year around. We also offer seasonal discounts. Contact us directly for disocunts to book online or we can take youe reservation over the phone.
Vortex ATV Rental will supply the vehicle prepared prior to your reserved rental time, maps of the trails(highlighted based upon preference for ride), GPS tablets, helmets, goggles, coolers, ice packs, and water for your water bottles in which you bring.
Please bring a valid driver’s license for anyone in the party wanting to drive, valid credit card to hold on file in the event damages happen during rental, please wear proper attire for the weather and season rental which at minimal includes proper footwear(closed toe shoes recommended), shirt, short/pants, sweatshirt or raincoat(seasonal), water bottles for the water we supply, snacks and food to enjoy while renting, any non-alcoholic beverages, and sunglasses.
We provide helmets and goggles which are cleaned and disinfected prior to renting. In accordance with Arizona state laws, helmets are required for all individuals under the age of 18. Eyewear is a necessity regardless and sunglasses/glasses constitutes as eyewear.rection you leave the parking lot.
Yes, rental insurance is required prior to renting. You are required to purchase the $15/day insurance policy, provided by Vortex ATV Rental before you take the vehicle on the roads. Unfortunately, majorty of normal car insurances will not cover the damages on the vehicles. Insurance will cover any damages caused during the rental totaling more than the $5000 deductible.
Refunds will be honored if cancelation occurs more than 48 hours before the reservation time. Cancelations within 48 hours, no refund will be granted unless rare circumstance. A reservation can be rebooked to another day or a gift-card can be issued when notice is given no sooner than 24 hours before the reservation time, with exception to weather related issues.
Vortex ATV Rental still operates even when weather arises. The only time Vortex ATV will cancel bookings is in the event the National Forest Service closes the trails due to conditions that aren’t suitable or safe to drive on, or if we feel like the trails and roads are unsafe to travel for whatever reason.
On the day of your reservation we suggest that you arrive at least 30 minutes early for your check-in. Our process for this is pretty simple but coming early will give you plenty of time to get checked in, ask questions, get your maps/gear, cover your vehicle, and take a bathroom break before you depart. This prevents your check-in from cutting into your ride time as well. We ask that you have your entire group gathered and together before you start this process in order to create a better experience for everyone. This helps our staff not have to repeat or cover information more than once and ensures everyone in your group is on the same page.
Absolutely! Many people take their furry friends on the trails. Keep in mind the Verde Valley does have rough terrain, and the experience may not be suitable for your pets. Some people take their smaller pets on their lap, and people with larger pets take larger vehicles. Arizona has a leash law and remember it is against the law to leave your pets in a vehicle unattended for extended amount of time at any time of the year(Running or not). Please make sure if you are unable to take your pet to have prior accommodations for them as they are not available at our location.